BRAC International (BI), a leading non-profit organization, is on a mission to empower people and communities facing poverty, illiteracy, disease, and social injustice. Our vision is to create a world free from exploitation and discrimination, where everyone has the opportunity to realise their potential. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential.

BRAC was founded in Bangladesh in 1972 and over the last five decades has grown to become one of the world’s largest non-governmental organisations (NGOs), reaching over 100 million people. We started our first international operation by venturing into Afghanistan in 2002, building on lessons from our work in Bangladesh to support a nation devastated by war. Currently operating in 16 countries across Asia and Africa. Born, proven and led in the Global South, BRAC International brings a unique Southern perspective and commitment to continuous learning, providing a depth of insight, experience and evidence to meet the needs of diverse communities with humility and courage across Asia and Africa. To learn more about BRAC International, please visit (www.bracinternational.org)

About the AIM Program
The Mastercard Foundation Accelerating Impact for Young Women (AIM) in Partnership with BRAC is equipping 2 million adolescent girls and young women (AGYW) with age-appropriate entrepreneurship, employability, and life-skills training, as well as the tools to start and scale their own businesses. The nine-year program (2021-2030) applies BRAC’s proven model using microfinance, youth empowerment, agriculture, education and skills development to improve lives and livelihoods. It currently operates in seven African countries: Sierra Leone, Liberia, Uganda, Tanzania, Rwanda, Ghana, and Kenya. Based on the AGYW age, needs, and circumstances, AGYW are placed on one of two pathways in the AIM program: an education pathway or a livelihood pathway.

About the AIM Education Pathway
The AIM Education pathway is designed to increase access to and completion of quality secondary education for adolescent girls, aged 12-17, across the AIM countries: Ghana, Kenya, Liberia, Rwanda, Sierra Leone, Tanzania, and Uganda. The program seeks to achieve three core objectives: (1) to empower 400,000 adolescent girls by increasing their agency, voice, and life skills; (2) to support adolescent girls to complete at least lower secondary school; and (3) to improve gender-responsive education in at least 2,000 secondary schools, positively impacting an estimated 2.4 million students.
This AIM education pathway is closely aligned with the Mastercard Foundation’s strategic priorities under its Young Africa Works initiative, particularly the emphasis on improving the quality and accessibility of secondary education to better prepare young people for meaningful work. Through a set of integrated interventions, AIM Education targets structural and social challenges that often hinder girls’ education—including financial barriers, inadequate infrastructure, undertrained teachers, harmful gender norms, lack of community support, and weak school governance systems.

Job Summary

The Field Operations Manager will be in charge of ensuring effective implementation of the flagship program under the MasterCard Foundation-BRAC International partnership in BRAC Maendeleo Kenya. S/he will support the Program Manager to manage, implement and oversee the roll-out of planned activities at the community level to ensure growth and quality objectives. This will involve planning, monitoring, supervision and execution of all project activities, including training, community mobilization, procurement and distribution of inputs to program participants, linkage activities, and stakeholder engagement.  The role will also help strengthen the supervision framework for field staff and ensure that staff deliver planned activities on time and budget.

Major Responsibilities

Oversee program implementation & monitoring
•    Coordinate with program staff to ensure timely implementation of monthly, quarterly and yearly activity plans as per program design and budget
•    Support Regional Managers, Area Managers, Branch Managers/Coordinators and Program Assistants to ensure timely project rollouts, including assisting with planning and management of the delivery of activities, trainings and procurement
•    Provide support to strengthen supervision framework to ensure quality program delivery
•    Ensure internal monitoring within the program to assess the quality of service delivery, data collection and integrity and documentation in branch offices
•    Manage and strengthen MIS, program/management data collection and reporting
•    Provide support to troubleshoot operational issues as they arise
•    Conduct monitor visits to branch offices as required

Manage recruitment and staff training
•    Lead recruitment of field staff and ensure staff onboarding, orientation and training
•    Support Branch Coordinators and program Assistants to organise and conduct all trainings as per training modules, schedules and budget
•    Manage capacity development of program staff, identify capacity gaps and regularly communicate operational issues to the Program Manager

Support procurement and budget control
•    Establish guidelines for procurement and oversee the procurement of assets/inputs and ensure fulfillment of financial and procurement protocols
•    Provide coordination and communication support
•    Conduct monthly meetings with Regional Managers, Area Managers, Branch Managers and program Assistants and proactively report any observation that may affect program implementation to senior management for follow up and guidance.
•    Consolidate the monthly, quarterly and yearly project progress reports flagging any critical issue to program Manager
•    Conduct weekly field visits and regular learning meetings and guide field teams accordingly
•    Coordinate with Technical Specialists, Operational Supervisors and Monitors
•    Build and maintain relationships with the key national level stakeholders

Safeguarding Responsibilities
•    Implement programme decisions keeping the safety and dignity of programme participants/clients at the center, mitigate safeguarding risks and contribute to a safe working environment where staff are respected and feel confident to voice concerns without fear of retaliation. 
•    Participate in discussions on the safeguarding agenda in monthly meetings and actively voice concerns without fear. 
•    Report safeguarding incidents witnessed or experiences to the Safeguarding department. For known cases, maintain neutrality, be sensitive and non-judgemental to victims/survivors, and cooperate with organisational investigations providing accurate information as needed. 

Educational Requirements:
•    Bachelor's Degree in Sociology/Operations Management/Agriculture/International Development/Economics/Development Studies or related field.
Experience Requirement:
•    Six or more years of experience managing field operations and large field teams 
•    Previous experience working with ultra-poor and marginalized communities to implement integrated development programs including microfinance, graduation, livelihood, agricultural and food security, and/or girl’s and women’s empowerment programs
•     Prior experience in facilitating trainings, orientation and onboarding for field staff and consultants
•    Experienced in working with partner NGOs and in establishing effective linkages with different input/service providers, government agencies and other stakeholders

Required Knowledge, Skill and Competencies:
•    Ability to travel frequently within Maendeleo Kenya and BRAC International countries as needed
•    Exceptional interpersonal, management and communication skills
•    Proven ability to perform under pressure and prioritize with multiple competing demands. 
•    Fluency in written and spoken English is a must

Eligibility

Must be legally eligible to work in Kenya

How to Apply

This is an outstanding opportunity to work with BRAC International. If you feel you are the right match for the position mentioned above, please follow the application instructions accordingly.
Please submit your resume, including all job assignments in detail, and cover letter via the below link :Field Operations Manager
Only complete applications will be accepted, and short-listed candidates will be contacted.
Application deadline: 6th November 2026.

BRAC is committed to safeguarding children, young people and vulnerable adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation -regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment process includes extensive reference and background checks, self-disclosure of prior issues regarding sexual or other misconduct and criminal records and our values are a part of our Performance Management System.

                                                                               BRAC is an equal opportunities employer